Facilitator HQ

How to use this page:
Use the first form to submit your notes on a Pudding session you have facilitated. Use the second form to share any anonymous feedback about your experiences of facilitating with Pudding, at any time. Use the third form to raise a wellbeing concern about someone or something from a session.


Our safe/brave spaces policy

We hope that things don’t go wrong, but here’s how we’re set up to deal with them if they do.


At Pudding, our goal is to make all audiences feel welcome, and to facilitate conversation. We cannot control what any attendee in our session will say, nor predict how a comment might make someone else feel. Therefore Pudding operates a safe/ brave spaces policy. We strive to hold space with care, that empowers attendees to challenge statements compassionately. 


As a facilitator, you are entrusted to:

  • Manage sensitive subject matters, using personal judgement and deep listening to moderate conversation. 

  • Distinguish between a difference of opinion and a personal attack.

  • Call difficult behaviour in, instead of calling it out. We always assume that nobody intends harm.


You will never be required to hold a difficult space on your own. If conversation is progressing in a way that you feel compromises your ability to facilitate, please bring Georgia into the conversation, who will be on hand throughout.


Here are our processes for dealing with challenging behaviour:

  • If an inflammatory comment is made by a participant which does not endanger any participants, please remind attendees about Pudding principles around respecting opinions and not challenging lived experience before moving the conversation to another area. At the close of the session, please invite any affected attendees to remain, to chat further with Georgia and the venue, where we will be able to provide additional support and resources.

  • If an inflammatory comment is made which does endanger participants, or is perceived by you to be an act of harassment, please make immediate contact with Georgia who will be able to escalate appropriately in line with the organisation’s anti-harassment policies.


After all sessions there’ll be the chance to submit a welfare report on any experiences alongside your feedback.

These principles will be under continual review for Pudding across in-person and online events while we develop our code of best practice.


If there’s anything you want to chat about that relates to the above, please get in touch with Georgia.